Your Questions, Answered!

Fit Dog Chicago- is exclusive to members only! All dogs (transport & drop in, boarding) must attend daycare 2 days per week! 

  • Is there an expiration date to use for the 10 pack?

  • We are going in and out of town this summer, how can we navigate efficiently using this 10-pack? Do we just freeze/unfreeze our accounts in advance?

  • What if I have a last minute need for a drop-off, is this case by case, and depending on the day and room available at the facility?

  • Can times for drop-offs and pick-ups fluctuate?

  • Do you only use IG for customers to see what is going on for the day? Or do you have login portal and camera viewing options?

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What started as a one-man show 16 years ago has evolved into an outstanding team of employees. But the enrollment process ALWAYS starts with the owners, Emily & Saul Ayala.

All dogs do a Trial Day at Fit Dog Chicago. This allows dog parents to tour the facility & meet our staff. Finally you will finish registration with Emily. It starts with the owners- and you can always email/call to get in touch with Saul & Emily! This keeps Fit Dog a small, family business- The Fit Dog Fam!

We want to provide our customers with personalized care. We want to know you and your dog! All of our effort that goes into registering a new dog is to ensure all dogs that come to Fit Dog are socialized and safe to be in a daycare environment.